Need help with a GCash dispute? We provide informational guidance based on official GCash and BSP policies to help Filipino users resolve transaction disputes.
Official GCash Contact Information
For direct GCash support, use these official channels:
- GCash In-App Help: Profile > Help > Submit a Ticket
- GCash Hotline: 2882 (Globe/TM) | 02-7213-9999 (Landline)
- Hours: Daily 8 AM – 5 PM; 24/7 for urgent security concerns
- GCash Help Center: help.gcash.com
Bangko Sentral ng Pilipinas (BSP)
For unresolved GCash disputes, escalate to BSP:
- BSP BOB Chatbot: Available at bsp.gov.ph or BSP Facebook page
- BSP Email: consumeraffairs@bsp.gov.ph
- BSP Address: A. Mabini St., Malate, Manila 1004
Law Enforcement for Scam/Fraud
- PNP Anti-Cybercrime Group: acg@pnp.gov.ph | 0966-843-6791
- NBI Cybercrime Division: Visit NBI main office or regional offices
Contact GCashDispute.com
For guidance and information about filing your GCash dispute, reach us at:
- Email: support@gcashdispute.com
Quick Dispute Guide Links
Before contacting us, check if your answer is already in our guides: